Do you find yourself having to answer your students’ frequently asked questions about the library? With this announcement, you can encourage your students to try QuickAnswers, the library’s repository of frequently asked questions. Here they will find directions on how to perform research within the library, use a specific database, or troubleshoot a technical issue, among other useful topics.
To post the below announcement in your class or as part of your instructor guidance, create a new announcement, and click on the “HTML Editor.” Add the title, QuickAnswers in the UAGC Library, then copy and paste the HTML code from the third page of this document.
Subject: QuickAnswers in the UAGC Library
<p><img style="display: block; margin-left: auto; margin-right: auto;" src="https://ashford.instructure.com/users/126656/files/16463177/preview?verifier=PKPgdaSC9dw0URiJqSOS4HkzXqiLMbqYIcKJX9XO" alt="QuickAnswers: Answers to commonly asked Library questions" width="900" height="264" data-api-endpoint="https://ashford.instructure.com/api/v1/users/126656/files/16463177" data-api-returntype="File" /></p> <p>Did you know that there is a convenient place to find answers to your most frequently asked library questions?</p> <p>The QuickAnswers platform provides you access to a list of the library’s most frequently asked questions, as well as some writing and tutoring questions.</p> <p>The top five QuickAnswers are:</p> <ol> <li><a href="https://uagconline.libanswers.com/faq/270588">How can I request tutoring transcripts?</a></li> <li><a href="https://uagconline.libanswers.com/faq/241209">How do I find an article when I have a citation?</a></li> <li><a href="https://uagconline.libanswers.com/faq/241315">How can I tell if an article is scholarly?</a></li> <li><a href="https://uagconline.libanswers.com/faq/264525">Grammarly is asking me for my organization’s unique access code or payment?</a></li> <li><a href="https://uagconline.libanswers.com/faq/241299">What is a scholarly resource and how do I find them in the library?</a></li> </ol> <p>Other questions include how to perform research within the library, use a specific database, or troubleshoot a technical issue.</p> <p>QuickAnswers can be accessed from the library’s homepage by selecting the QuickAnswers link in the right portion of the screen under <strong>Library Help & Information.</strong></p> <p><img style="display: block; margin-left: auto; margin-right: auto;" src="https://ashford.instructure.com/users/126656/files/16463183/preview?verifier=RsdLnhh7RleZl8Cs7HEw83VmqpT9MCBSQ44cMEVU" alt="QuickAnswers is the first option under the Library Help & Information section on the library homepage." width="319" height="320" data-api-endpoint="https://ashford.instructure.com/api/v1/users/126656/files/16463183" data-api-returntype="File" /></p> <p>From the QuickAnswer homepage, you can type your question into the search box to see if there is a match. If the question is not already in the answers, you have the option of submitting the question directly to us. Once submitted, your question should be answered in one business day.</p> <p><img src="https://ashford.instructure.com/users/126656/files/16463184/preview?verifier=eJ2pa9LACBTUZHq2X8VECCoEB5fZUmW7nJ2mXykl" alt="If you search for a question, at the bottom of the results page, a button to Sumbit Your Question will appear next to the text "Still haven't found what you're looking for?"" width="824" height="85" data-api-endpoint="https://ashford.instructure.com/api/v1/users/126656/files/16463184" data-api-returntype="File" /></p>
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